Private Network Equipment
Our experienced equipment repair specialists at Tempest provide industry-leading turnarounds and yields, as well as a variety of flexible options from a single unit transaction to multi-vendor contracts that OEMs can’t match.
As a leading OEM alternative for equipment repair services, we can help optimize capital expenditures, reduce operational expenses, and extend product lifecycles.
Products we repair
- Microwave Radio
- 2-Way Radio Infrastructure
- Channel Banks
- CSUs and DSUs
- DC to DC Converters
- IP Switching and Access Servers
- TDM-Ethernet Converters
- Test Equipment
- Timing Devices
Equipment Repair Facility in Coppell, Texas
State of the art repair lab
Personalized Customer Service
and Hubbing Programs
Spares Management Programs
Fast Turn Around Time
1 Year Warranty
on All Repairs
for Emergency Replacements
and End-of-Life Support
Get our line card
Learn about our private network repair services and how we can help you.
Depot Repair For fast, reliable equipment repairs done right, count on Tempest’s certified technicians and expert repair specialists. We use the most advanced computer diagnostic hardware and our turnaround times and low costs lead the industry.
Flexible Multi-Vendor Repair Contracts Save time and money over OEM repairs, while streamlining your process through an annual maintenance agreement with a fixed fee, regardless of complexity of repair. Tempest simply provides better, faster and cheaper service with multi-vendor support and detailed status reports to track all of your network equipment repairs in process.
Out-of-Warranty and End-of-Life Support When a product or group of products come off of warranty, or the OEM no longer supports a product, Tempest can support your out-of-warranty and end-of-life repair needs. If we don’t currently have a particular capability in-house, we will work with you and our engineers to develop it.
Advanced Exchange for Emergency Replacements In an emergency situation, Tempest can send an advanced replacement exchange for your equipment, so that as your defective unit is being repaired, no time is lost.
Warranty Verification and Hubbing Programs We make it easy on you by managing all of your defective network products through a single location. Tempest will receive your non-working units directly from the field, determine if they are under warranty and either process and send to OEM, or repair internally, depending on warranty status.
Spares Management Programs Tempest can help you consolidate your warehouse needs or free up valuable space by stocking and managing all of your equipment spares at a central location. Your network downtime is minimized through immediate, on-demand delivery with overnight shipping.
Fast Turnaround Time and High Yields Tempest’s in-house engineered diagnostics tools, combined with our large selection of multi-vendor equipment, result in our industry-leading standard turnaround times of 20 business days.
One-Year Warranty on All Repairs We guarantee that your equipment will be repaired precisely the first time.
Customized Reporting Tempest will design a custom report for you and your technicians to review. Our powerful IT and Management Systems can generate regular reports per your custom requirements that give you total visibility of your inventory and status of all your repairs.
Personalized Customer Service Our customer-centric approach starts with warm and personalized service from our friendly team members. Every network equipment repair is assigned to a dedicated point of contact who will oversee the entire process for your clarity and convenience.