Legacy Network
Support Services
Program Summary
As your network ages, the ability to acquire spare parts and timely repair services may diminish. A reliable and economical support strategy for legacy equipment becomes increasingly imperative, so Tempest Telecom Solutions is pleased to offer a new solution from our portfolio of Legacy Support Services.
The Advantage Extended Warranty Program for Unlicensed Microwave Radios is a maintenance service that is simple to use and offers a predictable annual expense.
A warranty label from Tempest is supplied for each unit in the program, so defective units can be easily identified and shipped to our lab for repair. Radios are repaired and tested to OEM specifications and returned back in 2-4 weeks. A single RMA is issued for all units under warranty, so the time in processing individual repair orders is reduced substantially.
Unrepairable? Not at Tempest. With the Advantage Extended Warranty Program, we replace any radios that can’t be repaired.
Tempest Advantage Extended Warranty Program Overview
| Repair Cycle Time: |
2-4 Weeks |
| Advance Exchange Service |
Available on Request (subject to upcharge & product availability) |
| Shipping Costs: |
You pay for freight to Tempest and we cover the return shipping costs. |
| Product Shipping Containers: |
Available on request |
| Warranty Labels |
Included |
We realize your network changes, so the Advantage Extended Warranty Program is an annual program which can be automatically renewed each year, without the hassle of any multi-year, long term commitments.
Be sure to ask your representative about other Tempest Legacy Network Support Service Programs including spare parts support, end of life disposition, asset recovery, trade-in, re-marketing, consignment and inventory services.
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